The Highland-Worldwide Group of Companies Ltd. and its subsidiaries, Highland Van & Storage Ltd, Dowell’s Moving & Storage Ltd., Summit Moving & Storage Ltd. and Worldwide Overseas Moving Services Inc. comply fully with the Personal Protection and Electronic Document Act implemented January 1, 2001.
The Highland-Worldwide Group of Companies Ltd. and its subsidiaries respect our shipper’s right to privacy and take care to ensure all the personal information provided to us is handled and stored in a confidential manner.
The Highland-Worldwide Group of Companies Ltd. and its subsidiaries need to obtain certain personal information (i.e. names, addresses, contact information, etc.) as well as personal documents (i.e. passports, visas, customs paperwork, etc.) when preparing moving proposals, monitoring/performing relocations and during repair/settlement of cargo claims. By requesting our services, you consent to the collection, use and retention of your personal information for the purposes set out in this policy.
All personal information collected is processed and stored in a secure and confidential database and is shared only on a “need to know” basis. Data is kept for a minimum of 5 years before securely being disposed of. The Highland-Worldwide Group of Companies Ltd. uses security measures such as firewalls, antivirus software, individual logins and passwords, along with secured offices and warehouses to protect against unauthorized access to the data.
You have the right to request that your personal information not be used for any of the aforementioned purposes and you may at any time, inquire what information we currently do have. We strive to ensure that all personal information is kept up to date and accurate. Should there be any changes to your personal information, please promptly notify your move coordinator.
Scott Wells, CPA CA
The Highland-Worldwide Group of Companies Ltd.
8238 Swenson Way, Delta BC V4G 1J6